The Center relies on all its operations and procedures on the “Statute of the Center” in addition to the approved “Procedural Rules,” in accordance with the Arbitration Law and other relevant judicial regulations in the Kingdom of Saudi Arabia.

• Conciliation: An amicable settlement process through which the parties agree to resolve the dispute with the assistance of a conciliator at the Center.
  
  
• Arbitration: An agreement between parties (whether through an arbitration clause included in a previously concluded contract or through a subsequent standalone agreement) to refer their dispute 
   to a competent arbitrator who adjudicates the dispute through a binding award

All procedures for submitting arbitration requests and filing cases are carried out entirely electronically through the Center’s electronic platform with ease and convenience. Beneficiaries can submit requests, complete the required information, upload supporting documents, and track the status of the case without the need for in-person attendance.

Not necessarily. The general principle is that a prior arbitration clause is included in the main contract between the parties. However, if no such clause exists, the parties may resort to the Center by entering into what is known as an “Arbitration Submission Agreement,” which is a subsequent standalone agreement whereby both parties consent to refer the dispute to the Center. This procedure can also be completed easily through the platform.

The Center has jurisdiction over real estate disputes referred to it pursuant to an arbitration agreement, whether through:
An arbitration clause is incorporated into the contract upon execution.
A standalone arbitration submission agreement entered into by the parties.
Examples include, without limitation: Real estate development, leasing and property management, real estate brokerage and marketing, contracting and engineering works related to real estate, maintenance, and related services. 

Yes, criminal disputes.

Speed and Efficiency:  Prompt adjudication and resolution of disputes while saving time and effort for the parties.
Complete Confidentiality: Maintaining the confidentiality and privacy of hearings, deliberations, and all details related to the dispute.
High Flexibility: Flexible and streamlined procedures tailored to the nature of the dispute.
Freedom of Choice:  Allowing parties to select specialized arbitrators and experts to adjudicate their disputes.

Yes. Arbitration awards are binding on all parties and carry the force of an enforceable instrument. Once the award is issued, the beneficiary can officially apply for its enforcement through the (Enforcement Courts) to take the necessary regulatory measures.

Yes. The rules grant the disputing parties the right to agree on the appointment of one or more arbitrators, provided that the number of arbitrators is odd. If the parties fail to agree on the number of arbitrators, the Center shall appoint a sole arbitrator unless the nature, complexity, or financial value of the dispute requires the formation of a tribunal consisting of more than one arbitrator to ensure the quality of adjudication.

The cost of arbitration varies depending on the amount in dispute. The Claimant (the party filing the claim) is generally responsible for paying the costs. However, the Claimant may request that the respondent bear such costs, and the arbitral tribunal shall decide on the matter.

Yes. In order to facilitate procedures and save beneficiaries’ time and effort, all arbitration and conciliation procedures are conducted entirely electronically, starting from filing the case and uploading documents, through conducting remote hearings, and ending with the issuance of final awards and decisions, all through the Center’s electronic platform.

An arbitration request may be submitted immediately upon the occurrence of a real estate dispute between the parties and their desire to settle it, whether based on a pre-agreed "Arbitration Clause" included in the contract or through the execution of a new "arbitration submission agreement" after the dispute has arisen.

After 60 days have elapsed from the date of notification of the award, an enforcement request may be submitted through the “Statement of Claim” service on the Najiz platform. This is done by selecting the classification of the court where the award was deposited, then selecting “Appeal” as the sub-classification and “Arbitration” as the case type. Finally, select “Request for an Order to Enforce an Arbitration Award” and enter the deposit number, while attaching the original award (or a certified translated copy thereof) and a copy of the arbitration agreement.

This may only be done by filing what is known as an “Annulment Action” before the competent Court of Appeal, provided that the action is filed within a period not exceeding sixty (60) days from the date of issuance and notification of the award to the parties to the dispute.

The arbitral tribunal may consist of either a sole arbitrator or multiple arbitrators, provided that the number is odd, based on the agreement of the parties. If the parties fail to agree, the default is the appointment of a sole arbitrator unless the nature of the case requires the Center to form a tribunal composed of multiple arbitrators.

Yes. A unit owner may submit a request through the Center’s platform in the event of a dispute with the Owners Association, provided that the parties to the dispute are members of the association. The Center has jurisdiction to resolve such real estate disputes efficiently and promptly.

The Center provides Owners Associations with two primary channels for resolving disputes that may arise among members:
Conciliation Service: This service aims to resolve disputes amicably through mutual agreement between the parties with the assistance of a certified conciliator, in accordance with organized procedures that help maintain positive relationships within the Association.
Arbitration Service:  This service provides a final and binding legal alternative to litigation before public courts, whereby the parties agree to refer the dispute to specialized arbitrators for resolution with full impartiality and effectiveness.